Online Return Policy
For an item to be returned it must be unworn, unwashed, and have the tags still attached. Items meeting these requirements can be returned for a full refund.
However, original and return shipping fees are non-refundable.
Items are available for return 10 days after the item has shipped.
NOTE: All jewelry and sales items are "FINAL SALE" and are non-returnable.
How Do I Return An Item?
1. Email firstname.lastname@example.org to request a Return Authorization Number (RA).
2. Fill out the Return Authorization portion of the Return Receipt and include it with your return package so that it will not be damaged in transit.
3. Once you have repackaged your item/s with the Return Receipt included, please ship to:
The Diva Shoppe
9884 Sam Donald Rd.
Nolensville, TN 37135
4. All refunds are issued back to the original method of payment and all refunds are issued back within 10 to 15 days of receiving your return.
5. We highly recommend shipping with insurance and keeping your receipts until your return is processed. The Diva Shoppe is not responsbile for any damaged or lost packages in transit.